Cost/Benefit Research

The U.S. Department of Health and Human Services reports: "all of the published studies indicate that EAPs are cost-effective."1

The U.S. Department of Labor reports that for every dollar invested in an Employee Assistance Program (EAP), employers generally save anywhere from $5 to $16.2

Goetzel, Juday and Ozminkowski (1999) reviewed findings across 21 studies related to return on investment (ROI) conducted by employers and their managed care providers. These ROI studies assessed the efficacy of corporate health and productivity programs. All of the programs reported a positive ROI, ranging from $1.49 to $13 per dollar spent on the program. It is noteworthy that the mental health program showed one of the highest ROIs.3

Employee Assistance Programs
Return-on-Investment Studies
Company ROI Ratio
Chevron Corporation4 $14.00 : $1.00
General Motors5 $3.00 : $1.00
L.A. Dept. of Water and Power6 $3.00 : $1.00
McDonnell Douglas7 $4.00 : $1.00
United Airlines5 $16.95 : $1.00

1 Blum T. C., & Roman, P.M. Cost-Effectiveness and Preventive Implications of Employee Assistance Programs. U.S. Department of Health and Human Services, 1995
2 U.S. Department of Labor, What Works: Workplaces without Drugs. (1990), p.17
3 Goetzel, R.Z., Juday, T.R., Ozminkowski, R.J., What's the ROI? Worksite Health. Summer 1999, 6(3), pp. 12-21.
4 Collins, Kenneth R. "Cost/Benefit Analysis Shows EAP's Value to Employer" EAP Association Exchange, Nov/Dec 1998
5 ASIS O.P. Nortion Information Resources Center, Substance Abuse: A Guide to Workplace Issues, August 1990, p.23
6 Amaral & Phelps, 1996, EAPA Conference.
7 Alexander and Alexander Consulting Group, 1985-1989