Cost/Benefit Research

The U.S. Department of Health and Human Services reports: "all of the published studies indicate that EAPs are cost-effective."1

The U.S. Department of Labor reports that for every dollar invested in an Employee Assistance Program (EAP), employers generally save anywhere from $5 to $16.2

A number of studies on specific corporate EAP programs have reported a positive ROI, ranging from $1.49 to $13 per dollar spent on the program. 

Employee Assistance Programs

Return-on-Investment Studies
Company ROI Ratio
Chevron Corporation3 $14.00 : $1.00
General Motors4 $3.00 : $1.00
L.A. Dept. of Water and Power5 $3.00 : $1.00
McDonnell Douglas6 $4.00 : $1.00
United Airlines4 $16.95 : $1.00

1 Blum T. C., & Roman, P.M. Cost-Effectiveness and Preventive Implications of Employee Assistance Programs. U.S. Department of Health and Human Services, 1995

2 U.S. Department of Labor, What Works: Workplaces without Drugs. (1990), p.17

3 Collins, Kenneth R. "Cost/Benefit Analysis Shows EAP's Value to Employer" EAP Association Exchange, Nov/Dec 1998

4 ASIS O.P. Nortion Information Resources Center, Substance Abuse: A Guide to Workplace Issues, August 1990, p.23

5 Amaral & Phelps, 1996, EAPA Conference.

Alexander and Alexander Consulting Group, 1985-1989